AdvanBase Terms & Policies

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Using AdvanBase signifies your agreement to our Terms of Use, Privacy Policy, and DCMA Policy. These documents are foundational to a safe, reliable, and respectful environment for both customers and businesses. We encourage you to review them thoroughly to understand the guidelines that govern our services and your use of them. By continuing to access or use AdvanBase, you accept and agree to be bound by these terms.

Terms of use

ADVANBASE TERMS OF USE

Last Updated: March 8, 2025
Effective Date: March 8, 2025

1. Introduction

Welcome to AdvanBase (“AdvanBase,” “we,” “us,” or “our”). These Terms of Use (“Terms”) form a legally binding agreement between you (whether as an individual, company, or other organization) and AdvanBase Pty Ltd, an Australian proprietary limited company. By accessing or using our end‑to‑end platform and related services (collectively, the “Services”), you acknowledge that you have read, understood, and agree to be bound by these Terms.

1.1 About AdvanBase

AdvanBase offers a comprehensive technology platform powered by AI that serves multiple categories, including:

Each category may operate its own set of AI Agents tailored to specific needs, enhancing property transactions, customer engagement, and data-driven decision-making.


2. Privacy and Data Use

Your use of our Services is governed by our Privacy Policy (the “Privacy Policy”), which explains how we collect, use, store, and disclose your personal information. By using our Services, you consent to our practices regarding your data as described in the Privacy Policy.

2.1 AI‑Driven Conversations and Interactions

When you engage with our AI Agents—whether you are a real estate agent, property seeker, property owner/household, or property service provider—you may be required to provide personal or business information (e.g., name, contact details, property details) to facilitate inquiries, transactions, or service requests. These interactions may include but are not limited to:

All data exchanged during these AI‑driven conversations is subject to our Privacy Policy and any applicable data protection laws (including those in Australia, the United States, and other relevant jurisdictions).


3. Registration and Access

3.1 Eligibility

You must be at least 18 years of age (or the age of majority in your jurisdiction) to use our Services. If you are under 18, you may only use the Services under the involvement and consent of a parent or legal guardian who accepts these Terms on your behalf.

3.2 Account Creation

Certain features of our Services require you to register and create an account. You agree to:

3.3 Authority

If you use our Services on behalf of a business or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms.


4. Scope of Services and Permitted Use

4.1 Service Description

AdvanBase provides an integrated platform comprising software applications, AI‑driven chatbots, websites, and other tools to support interactions across our four primary categories. Our Services facilitate property transactions, customer engagement, and operational efficiency, delivered through both human and AI Agents.

4.2 Permitted Use

Subject to your ongoing compliance with these Terms and all applicable laws, we grant you a limited, non‑exclusive, non‑transferable right to access and use our Services for legitimate purposes related to your role as a real estate agent, property seeker, property owner/household, or property service provider.

4.3 Prohibited Activities

You agree not to, and shall not permit others to:

4.4 Third‑Party Integrations

Our Services may integrate with or provide links to third‑party software, platforms, or services. We do not endorse or assume responsibility for the content, availability, or practices of any third‑party providers. Your use of any third‑party service is governed by their respective terms and policies.

4.5 Feedback

Any suggestions, comments, or feedback you provide regarding AdvanBase or our Services will be considered non‑confidential. We reserve the right to use such feedback without obligation to compensate or acknowledge you.


5. Content

5.1 User‑Provided Content (“Input”)

You may submit data, text, images, or other materials (collectively, “Input”) through our Services. You represent and warrant that:

5.2 AI‑Generated Content (“Output”)

Our Services may produce AI‑generated content (“Output”) based on your Input. You retain ownership of your Input and any Output you receive; however, by using our Services, you grant us a license to use aggregated or anonymized Output for service improvement, compliance, or operational purposes.


6. Intellectual Property

Except for the rights expressly granted to you under these Terms, all intellectual property rights in the Services (including but not limited to software, algorithms, documentation, and data) are owned by AdvanBase and its licensors. You agree not to remove, alter, or obscure any proprietary notices or information in the Services.


7. Payment Terms

7.1 Billing

Some features of our Services may require payment. You agree to:

7.2 Cancellations and Refunds

Unless otherwise required by law, payments you have made are non‑refundable. You may cancel your subscription at any time, effective at the end of your current billing cycle. Refunds or credits will be issued only at our sole discretion or as required by applicable law.

7.3 Price Changes

We reserve the right to modify our fees or pricing structure. In the event of such changes, we will provide at least 30 days’ notice. If you do not agree to the new fees, you must cancel your subscription before the changes take effect.


8. Termination or Suspension

8.1 By You

You may stop using the Services at any time. Termination of any subscription or account will be subject to the terms in Section 7.2.

8.2 By AdvanBase

We may suspend or terminate your access to the Services if:

8.3 Effect of Termination

Termination of your account may result in the loss of access to your stored data and any other related information. If you believe your account was terminated in error, please contact us at info@advanbase.com.


9. Discontinuation of Services

We reserve the right to modify or discontinue any part of our Services at any time. In the event of discontinuation, we will provide reasonable notice and, where applicable, refund any prepaid subscription fees on a pro‑rata basis.


10. AI Usage and Disclaimers

10.1 Informational Purposes Only

Our AI Agents are provided solely for general informational and administrative purposes. They are not substitutes for professional advice in real estate, legal, financial, or any other fields.

10.2 Tailored AI Services

Given our diverse user base—including real estate agents, property seekers, property owners/households, and property service providers—each category may operate its own AI Agents. While these Agents aim to enhance service delivery and user engagement, you agree that any AI‑generated content should be independently verified and should not be solely relied upon as professional advice.

10.3 No Professional Advice

You expressly acknowledge that the AI Agents are not licensed professionals. For advice tailored to your specific circumstances, consult qualified professionals such as real estate agents, legal advisors, or financial consultants.

10.4 Accuracy and User Responsibility

While we strive for accuracy, we do not guarantee the reliability, completeness, or correctness of any AI‑generated content. You are solely responsible for verifying any information before acting on it. AdvanBase shall not be liable for decisions made based on AI‑generated outputs.


11. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES, INCLUDING ALL SOFTWARE, AI FEATURES, AND CONTENT, ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT ANY WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. ADVANBASE SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON‑INFRINGEMENT.

We do not warrant that the Services will be uninterrupted, timely, secure, or error‑free, or that any defects will be corrected. Your use of the Services is at your sole risk.


12. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, NEITHER ADVANBASE NOR ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS SHALL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR BUSINESS INTERRUPTION, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT SHALL OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATED TO THESE TERMS EXCEED THE GREATER OF:

Nothing in these Terms excludes or limits any non-excludable consumer warranties or other rights under the Competition and Consumer Act 2010 (Cth) or equivalent legislation that may apply to you.


13. Indemnification

You agree to indemnify and hold harmless AdvanBase, its affiliates, officers, directors, employees, and agents from and against any and all claims, damages, liabilities, costs, or expenses (including reasonable attorneys’ fees) arising out of or related to:

If you are using our Services on behalf of a business or other legal entity, that entity also agrees to these indemnification obligations.


14. Dispute Resolution

14.1 Informal Resolution

We encourage you to contact us first at info@advanbase.com to resolve any disputes or concerns informally. We will make a good‑faith effort to resolve any issues within 60 days of receiving notice.

14.2 Arbitration

Unless otherwise prohibited by law, any dispute arising from or related to these Terms shall be resolved by final and binding arbitration under the rules of the Australian Centre for International Commercial Arbitration (ACICA), held in Queensland, Australia. A judgment on the arbitration award may be entered in any court having jurisdiction.

14.3 Small Claims and Class Action Waiver

14.4 Opt‑Out

You may opt out of binding arbitration by providing written notice to AdvanBase within 30 days of initially agreeing to these Terms.


15. Copyright Complaints

If you believe that material available on the Services infringes your copyright(s), please send a written notice with the following:

Please send all copyright complaints to:
AdvanBase Pty Ltd
Email: info@advanbase.com


16. General Terms

16.1 Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign our rights or obligations under these Terms at any time.

16.2 Changes to Terms

We reserve the right to modify these Terms for legal, operational, or safety reasons. Material changes will be communicated via email or through the Services with at least 30 days’ notice. Your continued use of the Services after such changes indicates your acceptance of the revised Terms.

16.3 No Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of our right to enforce that provision in the future.

16.4 Severability

If any provision of these Terms is found to be invalid or unenforceable, that provision will be modified to the minimum extent necessary or severed, and the remaining provisions will remain in full force and effect.

16.5 Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of Queensland, Australia, without regard to conflict-of-laws principles. You agree to submit to the exclusive jurisdiction of the courts located in Queensland, Australia, except as otherwise provided under Section 14 (Dispute Resolution).

Nothing in this Section 16.5 restricts your rights under any mandatory consumer protection provisions or other applicable laws in your jurisdiction.

16.6 Entire Agreement

These Terms, together with our Privacy Policy and any additional written agreements you may have with AdvanBase, constitute the entire agreement between you and us regarding your use of our Services. They supersede any prior or contemporaneous agreements or understandings, whether written or oral.


17. Contact Us

If you have any questions or concerns about these Terms, please contact us:

AdvanBase Pty Ltd
Email: info@advanbase.com


18. ADVANBASE TOKEN TERMS

18.1 Token Purpose and Utility

The AdvanBase token (the “Token”) is made available exclusively within the AdvanBase platform. It is designed for use by all user categories—including real estate agents, property seekers, property owners/households, and property service providers—across their respective AI Agent services. The Token facilitates internal transactions such as:

It is not intended for external speculative trading or investment purposes.

18.2 No Ownership, Investment, or Governance Rights

Possession or use of the Token does not grant any:

The Token is not a security, financial instrument, or investment product. Its perceived market value is solely linked to its utility within the platform.

18.3 Restrictions on External Trading and Speculative Use

AdvanBase expressly prohibits any external trading, speculation, or the buying and selling of the Token on third‑party platforms. Any transactions conducted outside the AdvanBase platform are strictly between the transacting parties, and AdvanBase assumes no liability for any related losses, disputes, or regulatory consequences.

18.4 “As Is” Provision; No Warranties

The Token is provided on an “as is” and “as available” basis, without any warranties (express or implied) regarding its value, legality, marketability, future functionality, or continued availability. Users acknowledge that the Token’s utility is strictly confined to its use within our platform.

18.5 Compliance with Laws and User Responsibility

You are solely responsible for ensuring your use of the Token complies with all applicable laws and regulations, including those governing cryptocurrencies and digital assets in Australia, the United States, and other jurisdictions. Any taxes, fees, or legal obligations arising from the use or possession of the Token are your responsibility.

18.6 Limitation of Liability and Indemnification

To the maximum extent permitted by law, AdvanBase, its affiliates, officers, directors, employees, and agents shall not be liable for any losses, damages, or claims arising from your use of the Token. By using the Token, you agree to indemnify and hold AdvanBase harmless from any claims related to your Token transactions or non‑compliant use.

18.7 Amendment and Termination of Token Services

We reserve the right to modify, suspend, or terminate the Token or any related functionality at any time without prior notice. We will post any material changes on the platform, and continued use of the Token after such changes constitutes your acceptance of the revised Token Terms.

18.8 Severability and Enforceability

If any provision of these Token Terms is found to be unenforceable or invalid in any jurisdiction, it will be modified only to the extent necessary to maintain enforceability, and the remaining provisions will continue in full force and effect.

18.9 Acceptance of Token Terms

By using the ADVANBASE Token, you confirm that you have read, understood, and agree to be bound by these Token Terms in addition to the overall Terms of Use and our Privacy Policy. If there is any conflict between these Token Terms and the broader Terms of Use, these Token Terms shall govern solely with respect to the use of the Token.

Privacy Policy

ADVANBASE PRIVACY POLICY

Last Updated: January 5, 2025
Effective Date: January 5, 2025

1. Introduction

Welcome to AdvanBase Pty Ltd (“AdvanBase,” “we,” “us,” or “our”). We respect your privacy and are committed to protecting the personal information (“Personal Information”) that you share with us in connection with our websites, applications, AI-driven platforms, and related services (collectively, the “Services”). This Privacy Policy describes how we collect, use, disclose, and protect your Personal Information, particularly in the context of real estate transactions, data integrations, and AI functionalities.

By using our Services, you acknowledge that you have read and understood this Privacy Policy and agree to our data practices. If you do not agree, please discontinue using our Services.


2. Personal Information We Collect

We collect various types of Personal Information in the ways described below.

2.1 Information You Provide

2.2 Information We Collect Automatically

2.3 Information from Third Parties


3. How We Use Personal Information

We use your Personal Information for the following purposes, in accordance with our Terms of Use:


4. Disclosure of Personal Information

We share Personal Information only as described below or with your explicit consent.


5. Your Rights and Choices

Depending on your jurisdiction, you may have certain legal rights with respect to your Personal Information.


6. Children’s Privacy

Our Services are not intended for individuals under 18 years of age. We do not knowingly collect Personal Information from minors. If you believe we have inadvertently collected information from a minor, contact us at info@advanbase.com, and we will promptly take measures to delete it.


7. International Data Transfers

AdvanBase operates globally, and your Personal Information may be stored and processed on servers located outside your home jurisdiction, including in Australia, the United States, the United Kingdom, or other countries with data protection laws that may differ from those in your country. Where required, we implement recognized safeguards (e.g., standard contractual clauses) to ensure the protection of your Personal Information.


8. Security and Retention


9. Third-Party Links and External Services

Our Services may include links to or integrations with third-party websites, platforms, or data providers in the real estate ecosystem. We are not responsible for the content, security, or privacy practices of those third parties. When you leave our Services or connect with third-party providers, any Personal Information you provide is governed by their respective privacy policies and not by this Privacy Policy.


10. Updates to This Privacy Policy

We may revise this Privacy Policy from time to time for legal, technical, or business reasons. Any changes will be posted here, and where material, we will provide notice (e.g., via email or an in-Service alert). The “Last Updated” and “Effective Date” at the top indicate when revisions were made and when they take effect. Your continued use of our Services after any update constitutes your acceptance of the revised Privacy Policy.


11. Dispute Resolution and Liability

By using our Services, you agree that any dispute arising out of or relating to this Privacy Policy will be governed by our Terms of Use (including its dispute resolution, arbitration, and jurisdiction provisions). AdvanBase disclaims liability for the actions of third parties (e.g., real estate portals, data providers, or other integrated services) who may independently process your information under their own policies. You acknowledge that you are responsible for complying with applicable data protection laws and obtaining any necessary consents when uploading or sharing Personal Information—particularly regarding property data, listings, and customer information.


12. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy, or if you wish to exercise your legal rights, please reach out to us:

AdvanBase Pty Ltd
Email: info@advanbase.com

We will endeavor to address your inquiries promptly and fairly. Thank you for trusting AdvanBase with your Personal Information and helping us improve the real estate industry through AI-powered solutions.

DCMA Policy

DIGITAL MILLENNIUM COPYRIGHT ACT (DMCA) POLICY

Last Updated: January 5, 2025
Effective Date: January 5, 2025

1. Overview

AdvanBase Pty Ltd (“AdvanBase,” “we,” “us,” or “our”) respects the intellectual property rights of others and is committed to complying with the provisions of the Digital Millennium Copyright Act (DMCA) in the United States. This DMCA Policy describes our process for responding to claims of copyright infringement related to content hosted, displayed, or otherwise made available through our platforms, websites, and services (collectively, the “Services”).

By using our Services, you agree to our Terms of Use and acknowledge that you are responsible for all content you upload or share through the Services. For more information on user-generated content, please refer to our Terms of Use.


2. Notification of Claimed Copyright Infringement

If you believe your copyrighted work has been posted, uploaded, or otherwise made available on our Services without authorization, you (or your authorized agent) may submit a DMCA Takedown Notice by providing all of the following information in writing to our designated Copyright Agent:

Please send your DMCA Takedown Notice to our Designated Copyright Agent:

Copyright Agent

Email: support@advanbase.com

Upon receiving a valid and complete DMCA Takedown Notice, we will review the claim, remove or disable access to the allegedly infringing material, and notify the user who posted the content (if applicable). We may also provide relevant portions of your Takedown Notice to the user who posted the content.


3. Counter-Notification

If you believe that your content was removed or disabled as a result of mistake or misidentification, you may file a Counter-Notification with our Designated Copyright Agent. A valid Counter-Notification must include:

Please direct your Counter-Notification to our Designated Copyright Agent:

Copyright Agent

Email: support@advanbase.com

If we receive a valid Counter-Notification, we will forward a copy of it to the person who filed the original DMCA Takedown Notice. Unless the original complainant initiates court action to seek a court order against the allegedly infringing content, we may, in our discretion, restore the removed or disabled content within approximately 10 business days from receiving the Counter-Notification.


4. Repeat Infringer Policy

AdvanBase reserves the right, in its sole discretion, to terminate the accounts or access of any users who are deemed to be repeat infringers. A repeat infringer is generally defined as a user who has been the subject of multiple valid DMCA Takedown Notices or who otherwise violates our intellectual property policies multiple times.


5. Compliance with DMCA and Other Relevant Laws

AdvanBase complies with the DMCA to the extent it is applicable to our operations and Services, including for users and content hosted in or accessed from the United States. Our policies are designed to respect the rights of copyright owners and to provide a fair process for users whose content may have been mistakenly removed or disabled. To the extent permitted by law, we reserve the right to modify this DMCA Policy at any time and will post any updated version on our website.


6. Disclaimer

No Legal Advice: Nothing in this DMCA Policy constitutes legal advice. We recommend consulting an attorney for guidance on your rights and obligations under the DMCA and other applicable laws.
Terms of Use: This DMCA Policy forms part of our broader Terms of Use. In the event of any conflict, our Terms of Use and other applicable policies or agreements will control.


7. Contact Information

For any questions or concerns regarding this DMCA Policy or our copyright practices, please contact us at:

AdvanBase Pty Ltd

Attn: Legal Department

Email: support@advanbase.com

Thank you for your cooperation in helping us respect and protect intellectual property rights on the AdvanBase platform.